Contact Us
Need to contact Slots Not On Gamstop? This page explains what we can help with, what to include in your message, and where to go instead if your question is about a casino account or gambling harm. We are an independent information site. We do not run casinos, hold player money or handle complaints on an operator's behalf.
Information on this page was last checked on 29 September 2026.
What you can contact us about
We are happy to hear from adult readers about the content on realdissertationhelp.co.uk. The most useful messages fall into these groups:
- Corrections: a bonus term, payment method or feature we describe that looks out of date or wrong.
- Reader questions: how to read wagering requirements, cashout limits or verification rules covered in our guides.
- Feedback on a review: your own experience with an operator we list, or a point you think we missed.
- Partnership or media queries: questions about how the site works or is funded.
To understand who we are and how we work, read About Us first. It may answer your question straight away.
What we cannot help with
Some requests are outside our reach. Knowing this saves you time.
- Account problems. We cannot see your account, reverse a decision, release a withdrawal or speed up identity checks. Only the casino can do that.
- Complaints about a casino. We are not a regulator or an ombudsman, and we cannot force an operator to pay out.
- Personal gambling advice. We do not tell anyone whether or how much they should gamble.
- Recovering losses. We cannot promise refunds, winnings or outcomes of any kind.
If you have a problem with a casino
Work through these steps before anything else. They apply to any operator, including those named on our site, such as Betmica, Kikibet or Betninja.
- Gather the evidence: account email, dates, transaction references, screenshots and any chat transcripts.
- Contact the casino's support team in writing so you have a record. Ask for a reply by email.
- Re-read the bonus and general terms the casino published. Check wagering, maximum bet, expiry and cashout limits, since many disputes come from these.
- Use the operator's formal complaints procedure if support does not resolve it, and note any deadlines it gives.
- Check which regulator or dispute service, if any, the operator names in its terms. Not every overseas operator offers an independent route, and you should verify this before depositing.
Our Terms and Conditions explain how we treat information on this site and the limits of our responsibility.
How to write a message we can act on
A short, specific email gets a faster and better answer. Please include:
- The page address or title you are writing about.
- The exact wording you think is wrong, and what you believe is correct.
- A source if you have one, such as the casino's own terms page, with the date you viewed it.
- Your preferred way to be contacted.
Please do not send passwords, full card numbers, identity documents or bank details. We will never ask for them.
What happens next
We read every message. Where a correction is supported by an official source or the operator's published terms, we update the page and refresh its date. Offers and terms change often, so a reader tip is genuinely useful. We cannot promise a reply time, and we may not respond to messages that are abusive or ask for things we cannot provide.
Our independence when you write to us
Some operators we list may pay us a commission if you sign up through a link. That does not buy a ranking or a favourable review, and contacting us will not change either. If you think a listing is unfair, tell us why and we will look at it. You can read more on our casino comparison page, where the ranked operators and their advertised offers are shown. Those offers are casino advertising, so check the live terms before you rely on them.
Support if gambling is causing harm
If gambling is affecting your money, relationships or mental health, please talk to someone independent of us and of any casino.
- GamCare runs the National Gambling Helpline and live chat for anyone in Great Britain. Check its website for current contact details.
- GAMSTOP is the free national self-exclusion scheme for licensed operators in Great Britain. Casinos outside that system do not take part, so joining the scheme does not block them.
- Blocking software and your bank's gambling block can help restrict access on your devices and cards.
- Deposit and loss limits and self-exclusion tools are offered by most reputable operators. Use them where available.
Our Responsible Gambling page explains these tools in more detail. Gambling is for adults aged 18 and over, and it should never be treated as income or a way to fix money problems.
Other ways to get an answer
Before writing, it may be quicker to check the guides on the site. They cover bonuses, wagering requirements, payments, withdrawals, verification and licensing. If your question is still unanswered, get in touch through the contact details provided by the site, and we will do our best to help.